The challenge

Salesforce typically fills around 30% of its open roles through referrals. But as the talent market grew more competitive and the company opened operations in new markets, it needed to do far more outreach, nurturing and headhunting – alongside skills-based hiring and more precise vacancy design.

To stay competitive, Salesforce needed a strategic vision for skills-based transformation and the right technology to achieve it. Richer skills intelligence would help the team make better, faster talent decisions on its most difficult business challenges.

The approach

Salesforce selected Beamery’s AI-powered talent platform to equip its teams with high-quality, market-specific data – showing which skills were available in a given market and where the significant gaps were. With a rapid implementation, thousands of daily users were engaged on the platform within weeks, and adoption of Beamery’s AI features more than tripled in six months.

“Using skills as that currency allows you to hire faster, and hire better, because you’re looking at the skill – not necessarily the individual or the jobs they had before. It allows you to be relevant in the market and to move with pace.” — Andi Zyka, Director, Employee Success Product Management, Salesforce

Beamery’s open, connected skills ecosystem helped Salesforce run more agile, dynamic workforce planning – filling gaps as they emerged to meet changing business objectives and market conditions. With over 4 million contacts in its Beamery Talent Community, the team can now move rapidly and intelligently to meet the organisation’s talent demands.

The results

6× higher productivity and efficiency gains for people using Beamery.

Salesforce improved the quality of its hires and reduced the risks that come with poor-quality data. Its integrated Talent CRM now provides real-time, AI-powered talent recommendations based on evolving skills supply and demand – and a globally consistent way for internal and external recruiting teams to engage early-career, professional and leadership talent.